Privacy Policy
Effective Date: 27/11/2024
Website Name: www.latherbykole.shop
Business Name: Lather by Kole
Contact Email: shop@latherbykole.shop
Business Address: 13 Alade Close, Surulere, Lagos, Nigeria
At Lather by Kole, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Information You Provide
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
1.2 Automatically Collected Data
IP address
Browser type and version
Device type
Website usage data (e.g., pages visited, time spent on pages)
1.3 Cookies & Similar Technologies
We use cookies to enhance your browsing experience and collect analytical data. See our Cookies Policy for more information.
2. How We Use Your Information
We collect your data for the following purposes:
2.1 To Provide Our Services
Process and deliver your orders
Respond to inquiries and provide customer support
2.2 For Marketing
Send promotional emails (only if you have opted in)
Notify you about updates, new products, or special offers
2.3 For Website Improvement
Analyze website performance and usage trends
Personalize your browsing experience
3. Legal Basis for Processing Your Data
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you opt-in to receive marketing communications.
Contractual Necessity: To fulfill your orders and provide customer service.
Legitimate Interests: For improving our website and services.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with third parties in the following cases:
4.1 Service Providers
Payment processors (e.g., Paystack, Flutterwave)
Shipping and logistics providers
4.2 Legal Compliance
When required by law to comply with legal obligations or protect our rights.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
6.1 Access and Portability
Request a copy of the data we hold about you.
6.2 Correction
Request that we update or correct your information if it is inaccurate.
6.3 Deletion
Request that we delete your data, subject to legal or contractual obligations.
6.4 Withdraw Consent
Opt-out of marketing emails or revoke consent for data processing.
6.5 File a Complaint
Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us at shop@latherbykole.shop.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system can guarantee complete security.
8. Cookies Policy
Our website uses cookies to enhance functionality and analyze traffic. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after updates constitutes your acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: shop@latherbykole.shop
Phone number: +234-9011003394
Thank you for trusting Lather by Kole with your personal information. We are committed to safeguarding your privacy!